Shipping policy

At LadyWolf's Skin Care & Cosmetics, we strive to get your order to you as quickly and safely as possible. Please review our shipping and delivery policy below:

1. Order Processing

  • Processing Time: Orders are processed within 2-3 business days from the time of purchase, excluding weekends and holidays.
  • Processing Delays: In rare cases, there may be delays due to product availability, order volume, or unforeseen circumstances. You will be notified via email if your order is delayed.

2. Shipping Methods and Rates

  • Shipping Options: We offer various shipping options to meet your needs, including standard and expedited shipping.
  • Shipping Rates: Shipping costs are calculated based on the size, weight, and delivery location of your order. You can view your shipping costs at checkout before finalizing your purchase.

3. Delivery Timeframes

  • Domestic Orders (Within the US):
    • Standard shipping typically takes 3-7 business days.
    • Expedited shipping typically takes 1-3 business days.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor the progress of your delivery. You can track your package on the carrier's website.

5. Shipping Issues

  • Lost or Missing Packages: If your package is lost or significantly delayed, please contact us within 7 days of the expected delivery date. We will work with you to locate the package or issue a resolution.
  • Damaged Packages: If your package arrives damaged, please contact us within 7 days with a photo of the damage. We will assist you in replacing the damaged items or issuing a refund.

6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
  • Domestic Shipping: We currently only ship within the United States.

7. Customer Responsibilities

  • Correct Address: Please ensure that your shipping address is accurate before submitting your order. We are not responsible for delays or returns due to incorrect addresses.
  • Customs and Duties (for International Orders): Not applicable as we do not ship outside the US.

8. Changes to Shipping Policy

  • We reserve the right to modify or update this shipping policy at any time. Any changes will be posted on our website and will take effect immediately.

For any shipping-related inquiries, feel free to contact us at [www.ladywolfs.com].

Thank you for choosing LadyWolf's Skin Care & Cosmetics!